FAQs
Answers to the questions teams ask most
Reach out if you don't see what you need. Our team can walk through your stack.
OrbieAI is an agentic AI platform for e-commerce teams. Inventory Agent, Insights Agent, and Custom Agents watch the store, explain what is happening, and help you act.
Most brands see answers the same day they connect their store. Insights and inventory views come from your live store data.
OrbieAI's models are tuned for commerce metrics and workflows. Each agent combines commerce-specific heuristics, business rules, and generative reasoning so outputs stay actionable and trustworthy.
Yes. You name the workflow. We spin up a Custom Agent around how you already work. Returns, catalog, pricing, or something unique to you.
Your store and the tools you already use. New data sources ship when you need them.
Yes. We encrypt data in transit and at rest, follow SOC 2-aligned security practices, and host on established cloud providers. We do not sell your data, and you keep ownership of your business information. For security questions, email contact@orbieai.com.
OrbieAI follows SOC 2-aligned practices, including encryption and account-level access controls. If you need a security questionnaire filled in, email contact@orbieai.com.