Terms of Service
Terms that govern your use of OrbieAI
These terms apply when you use OrbieAI’s websites and services. They work together with our Privacy Policy.
Last updated: March 2026
Agreement to these terms
By accessing or using OrbieAI’s websites, applications, or services (collectively, the “Service”), you agree to these Terms of Service. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not use the Service.
The Service
OrbieAI provides AI-powered analytics, insights, and automation for commerce teams. Features may change over time. We may suspend or discontinue parts of the Service for maintenance, security, or business reasons, and will try to give reasonable notice when practical. The Service may integrate with third-party platforms (such as Shopify and Meta); those integrations are subject to their own terms and availability.
Accounts and access
You are responsible for safeguarding account credentials and for activity under your account. You must provide accurate registration information and notify us promptly of unauthorized use. We may suspend or terminate accounts that violate these terms or pose a security risk.
Acceptable use
You will not misuse the Service: no unlawful activity, no attempting to probe, disrupt, or overload our systems, no reverse engineering except where applicable law permits, and no scraping or reselling access outside what your subscription allows. You will not use the Service to build a competing product using our proprietary interfaces or documentation in breach of these terms.
Your data and integrations
You retain your rights in data you provide through the Service. You grant OrbieAI a license to host, process, and display that data solely to operate and improve the Service for you, as described in our Privacy Policy. Connecting Shopify, Meta, or other integrations is your choice; you must comply with those platforms’ terms and are responsible for the accounts and permissions you authorize.
Fees and trials
Paid plans, fees, and billing terms are set out at signup, in your order, or in a separate agreement. Unless stated otherwise, fees are non-refundable except as required by law. We may change pricing with reasonable advance notice. Free or trial access may be limited or withdrawn at our discretion.
Intellectual property
OrbieAI and its licensors own the Service, including software, branding, and documentation. Except for the limited right to use the Service during your subscription, no rights are granted to you. Feedback you provide may be used by us without obligation to you.
AI outputs and reliance
Outputs from AI or automated features are informational and may be incomplete or incorrect. You are responsible for decisions you make based on the Service, including business, advertising, and compliance decisions. The Service does not constitute legal, financial, or professional advice.
Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, OrbieAI and its suppliers will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for loss of profits, revenues, goodwill, or data. Our aggregate liability arising out of these terms or the Service will not exceed the greater of (a) the amounts you paid us for the Service in the twelve months before the claim or (b) one hundred U.S. dollars, except where liability cannot be limited by law.
Indemnity
You will defend and indemnify OrbieAI against claims, damages, and costs arising from your use of the Service in violation of these terms, your content or data, or your violation of third-party rights or applicable law, subject to our prompt notice and reasonable cooperation.
Termination
You may stop using the Service at any time. We may suspend or terminate access for breach of these terms, non-payment where applicable, or legal or operational necessity. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and indemnity) will survive termination.
Changes
We may update these terms by posting a revised version on this page and updating the “Last updated” date. Material changes may be communicated by email or in-product notice where appropriate. Continued use after the effective date constitutes acceptance of the updated terms.
Contact
Questions about these terms: contact@orbieai.com. For how we handle data, see our Privacy Policy.